Shipping

Thank you for choosing Shusheng Cosplay as your go-to destination for cosplay clothing. We want to ensure a seamless and enjoyable shopping experience, including the delivery of your orders. Please find detailed information about our shipping options below:

Shipping Methods:

  1. Economy Shipping:

    • Estimated Delivery Time: 5 to 8 business days
    • Cost: $31.00 USD

  2. Express Shipping:

    • Estimated Delivery Time: 1 to 2 business days
    • Cost: $46.00 USD

  3. Standard Shipping:

    • Estimated Delivery Time: 3 to 4 business days
    • Cost: $23.40 USD

Please note that the estimated delivery times are based on business days and do not include weekends or holidays. While we strive to process and ship your order promptly, please allow 1-3 business days for order processing before the shipment is dispatched.

Shipping Restrictions:

At this time, we offer worldwide shipping, ensuring that cosplayers from all around the globe can enjoy our products. However, please be aware that certain countries or regions may have specific import regulations or customs restrictions that could affect the delivery of your order. It is the customer's responsibility to be aware of and comply with any applicable customs duties, taxes, or fees imposed by their country's customs office.

Order Tracking:

We understand the importance of tracking your package's journey to your doorstep. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. Please allow a few hours for the tracking information to be updated in the system after receiving the email.

Order Status and Updates:

You can check the status of your order by logging into your Shusheng Cosplay account and navigating to the "Order History" section. Here, you will find the latest updates regarding the processing and shipping of your order. Additionally, we will send you email notifications at key stages of the shipping process to keep you informed.

If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team via email at shusheng973@gmail.com or by calling our customer support hotline at 17896628151. Our dedicated team is available to assist you and provide any necessary support.

Thank you for choosing Shusheng Cosplay. We strive to provide you with exceptional service and ensure your orders reach you in a timely manner.